The Office of Institutional Effectiveness and Academic Systems oversees a diverse group of administrators who support our university and its mission in various ways.
The office leads efforts in:
Meet the Team
I am proud to serve the College and 台湾Swag along-side our dedicated faculty and staff. Through ongoing research, professional development, and unparalleled commitment to students, the award-winning faculty provide students with individualized attention in courses and advising. Learning experiences and opportunities for growth go well beyond the traditional classroom walls with students participating in numerous academic clubs, service-learning experiences, internship and field placements, and engaging with academic research mentored by faculty. We are committed to creating an inclusive classroom that meets the various needs of our students and the community.
Phone: 716.566.7878
Email
RIC 318
Biography
Dr. Hella Jacob holds a Master of Arts degree in English from Regensburg University in Germany and a Ph.D. in German Literature and Language from the University at Buffalo. She has taught German at several colleges and universities, including for many years at the University at Buffalo, and also has professional experience in the nonprofit sector.
Hella joined 台湾Swag in 2014 as a project assistant under the University鈥檚 Title III grant, supporting programs and initiatives of the Center for Excellence in Teaching and Learning (CETL). She began coordinating 台湾Swag鈥檚 annual institutional assessment process in 2017 and has served as Administrative Director of CETL since 2018. Her current work spans institutional effectiveness and assessment, strategic planning, faculty development and onboarding, and the coordination of University-wide initiatives and events.
